Tailored services to help you jump-start workflows and get your lab up and running

Illumina Consulting

Illumina provides consulting services that offer our experienced team direct to your laboratory to jump-start successful sequencing workflow implementation. Whether you are newly applying NGS or ramping up high-throughput production-scale sequencing, our highly experienced and dedicated global network is here to help.

Comprehensive Services Tailored to Your Needs

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Given the continuing rapid progress in next-generation sequencing technology and the added need to produce more data at a faster speed, having the proper IT infrastructure is vital to support increased genomic data production needs. Whether you are running a fleet of high-throughput systems or a single low-throughput system, Illumina consultants leverage the power of their extensive knowledge and experience to deliver professional Genomics IT services that can help you assess your facility's unique infrastructure requirements and provide answers that can be scaled to meet tomorrow's data needs. Together with our qualified industry partners, we can help you accurately define and implement the hardware and software to get the job done.

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Find out how Genomics IT Consulting Services can help keep your NGS data flowing. View PDF

To learn more about Illumina Consulting services, contact your local Illumina account manager or Illumina Customer Solutions at 800-809-45166 ext. 1.

Illumina offers custom-tailored consulting and training services to researchers who are considering a move to next-generation sequencing (NGS) with Illumina systems. Illumina Professional Care Service Packs are offered on a pay-as-you-go, a la carte basis and include training and personalized consultation to help customers implement new instruments and meet growing lab and workflow needs. Illumina Professional Care Services Packs offer personalized solutions to adopt and sustain productive, efficient NGS operations. They mitigate the risk of unanticipated future training and consultation needs, and are the most cost-effective way to access Illumina professional services. With Illumina Professional Care Services Packs, customers can sequence with the confidence of Illumina service and support at their side.

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Do you own or are you contemplating the purchase of a high-throughput system? The Illumina High-Throughput Sequencing Consulting Service provides you customized, accurate and expedient solutions for system implementation. We assist your facility to realize the system's full potential and achieve operational excellence at the lowest cost of ownership. Our comprehensive solutions include: capacity planning, fleet management, risk mitigation, performance and QC trending, troubleshooting, bioinformatics, data management and IT infrastructure.

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Find out how the Illumina High-Throughput Sequencing Consulting Service offers ultra-comprehensive customized consulting for ultrahigh-throughput success. View PDF

Illumina provides customized support that can help your lab achieve its maximum potential for high-throughput array studies. With the Illumina ArrayLab Consulting Service, you can get customized consulting solutions for high-throughput genotyping production, all delivered by our specialized consulting professionals. These tailored support offerings include: high-throughput laboratory setup; capacity planning; lab management, staffing, and resource planning; inventory management; data quality, risk management, and troubleshooting; and hardware and data management.

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Thinking of purchasing an Illumina NGS instrument or library preparation solution? Try our Proof-of-Concept Service with your own samples or libraries on a MiniSeq, MiSeq, NextSeq, and HiSeq instrument at the Illumina Application Labs. This “white-glove service” includes pre- and post-Proof-of-Concept consultation, sample and library QC, experimental design, library preparation, cluster generation, sequencing and data analysis. Deliverables include customized protocols and user guides, Sequencing Run Folder with Pertinent Data, and Proof-of-Concept and BaseSpace Summary Reports.

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Find out how the Proof-of-Concept Service offers a preview of Illumina NGS sample-to-data workflows. View PDF

The challenges presented by the deluge of data generated through next-generation sequencing can seem overwhelming. Illumina supports customers who need help to analyze and interpret their data by offering comprehensive bioinformatics consulting support. Whether you are a researcher who is new to bioinformatics, or you need to improve your current analytical skills, Illumina can help. Illumina Bioinformatics Professional Services are delivered by experts with deep scientific and product knowledge, who are committed to helping researchers effectively pursue their scientific goals. Illumina experts can support a range of skill levels, as well as both standard and specialized workflows.

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Find out how Bioinformatics Professional Services can help you accelerate your research. View PDF

Sequencing Power for Every Scale

Find the NGS system that’s right for your lab or application.

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Sequencing Power for Every Scale

Considering a MiniSeq System? Learn how Professional Care Service Packs can help you get started or expand your capabilities.

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HiSeq X Sequencing Systems offer maximum throughput for population- and production-scale genomics.

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Illumina SeqLab delivers a comprehensive solution including consulting services for large-scale human whole-genome sequencing for the HiSeq X Series.

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Interested in our qualification services? Please contact your sales representative or get a quote through our website. We’ll follow up to discuss your project and help you select the right product for your needs.

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