Suppliers

Information for Current and Prospective Suppliers

Contact Information

If you are a supplier, or prospective supplier to Illumina and have a question, please contact supplierinfo@illumina.com.
For accounts recievable questions please contact accountspayable@illumina.com.

Supplier Expectations

Illumina Purchase Order Terms and Conditions:

To be an Illumina supplier, you must adhere to the following policies and Terms & Conditions:

  • Illumina Terms & Conditions
  • Conflict-Free Mineral Policy

    Suppliers must adhere to Illumina's Conflict-Free Minerals Policy. Illumina will routinely evaluate its suppliers to ensure compliance. To access the policy and associated forms, use the following link: Illumina Form SD and Illumina Conflict Minerals Report

  • Sunshine Act
  • Documentation Requirements for International Suppliers
  • Quality Expectations for Suppliers
  • Trade Compliance Guidance on Country of Origin
  • RoHS Certification Requirement

    In accordance with our company policy, we will accept any of the following: 1) Declaration of Conformity, 2) Certificate, Certification or Statement of Compliance, 3) Laboratory Testing Report with a Certified Laboratory, or 4) Manufacturing Contract Agreement.

    In order to be accepted by our QA department, the certification must specifically lists the Illumina Part Number(s) listed above (or states that it is all encompassing for all parts or materials supplied to Illumina), include your company name, includes an authorized signature, and states whether the part is compliant or non-compliant with RoHS2 (EU Directive 2011/65, Restriction of Hazardous Substances in Electrical and Electronic Equipment). Please Do Not include any reference to a revision, PO#, or purchasing document and if it is already in your standard response document, please remove it.

See our Legal page for further details.

Payment & Credit References

Shipment/Delivery

Where do I ship product to Illumina?
All items must be shipped to the designated Receiving location as stated on PO.

How do I contact Illumina if I have a delivery issue?
If there are any questions or concerns, please email the buyer who sent the PO and provide your PO#.

What are the shipment documentation requirements for international suppliers?
See 'Documentation Requirements for International Suppliers' under Supplier Expectations.