Our Product Care team includes highly qualified field service engineers, technical applications scientists, field application scientists, system support engineers, bioinformaticians, and IT network experts. Deeply familiar with the intricacies of our systems, our team delivers accurate and expedient service and support.
You can upgrade to an Illumina Product Care Service Plan at any time during your warranty or extend coverage after your warranty. Many labs appreciate both the additional peace of mind and the fast, on-site service we offer with no hidden fees or extra costs.
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Whether you want to maximize your investment, achieve peak performance, or minimize interruptions, we are here to help.Service Info
Complete the online form and a member of our Instrument Service Team will contact you shortly.Renew Your Service Contract